Yes, swimsuits are available for hire, priced at $7 per swimwear item. We also hire towels ($5) and robes ($10). A refundable deposit is to be paid on purchase.
Yes. Skate hire and helmets are included in the purchase price. Our ice-skating rink is open from mid-April to end-August (weather dependent).
Yes, please note there is no reduction in price if you choose to bring your own skates.
No, towels and robes are not included, but are available for hire. Hire is priced at $5.00 per towel, $7 per swimwear item and $10 per robe. A refundable deposit is to be paid on purchase.
Yes, we have two cooler pools: our Godley pool is 27 degrees Celsius and 1.8 metres at its deepest point. Our Aqua Play Area features a spacious shallow pool which is 33 degrees Celsius and 1 metre at its deepest point. There is an exciting play area next to the shallow pool with interactive water jets, fountains and showers.
Yes, all day spa treatments require a booking, however, if there is availability on the day you can always book at Reception on your arrival.
When booking online, via the phone or email you will be required to provide full payment details and payment will be taken at the time of your booking, this is to ensure you do not lose your appointment.
Confirmation will be emailed to you at the time of payment.
If a cancellation is advised at least 24 hours prior to the appointment start time, a full refund will be issued. If you do not arrive for your appointment or if you are late and the treatment will not be able to be fulfilled – no refund will apply.
For extenuating circumstances which are beyond your control such as road closures, inclement weather, accident or serious health issues, Tekapo Springs Glacial Spa will refund the cancellation fee upon evidence of those circumstances.
Yes, please enquire at reception@tekaposprings.co.nz or call 0800 23538283 or book online: www.tekaposprings.co.nz/gift-vouchers
No. Tekapo Springs has skating frames for hire for beginner skaters. Helmets are compulsory for all skaters and are included in the ticket price. No experience is required for snow tubing, just a sense of adventure!
No, there is no age limit on the snow tube (winter) or aqua drop/water slide (summer). However, there is a minimum height limit of 1 metre. The ice skating rink is available as long as the child fits the ice skates and helmet.
Yes, we have two family changing rooms.
Tekapo Springs advise pregnant women not to enter pools that are over 37.5 degrees Celsius (body temperature). Our Ohau pool is 36.5 degrees Celsius, our Pukaki pool is 37.5 degrees Celsius and our cooler pools range from 27 – 33 degrees Celsius.
Our pools range in temperature from 28 to 38.5 degrees Celsius. Fluctuations in water temperatures may occur due to environmental conditions.
No, our water is not geo-thermal in origin; it comes from an underground source near Tekapo and is exceptionally pure. You can read more about it in the “about” section on our website.
Tekapo Springs is a fifteen-minute walk from the centre of Lake Tekapo.
Other activities at Tekapo Springs include ice skating from May until August and snow tubing from April until October (weather dependent). In summer we offer an 18-hole mini golf course (October – March) and the Aqua Drop Waterslide (December – January). Our Glacial Day Spa operates year-round, offering massages, facials and beauty treatments. We also offer Star Gazing tours at night.
There is no accommodation on site, but we do recommend several key accommodation providers with a wide range of options. Please visit Location for all information.
Tekapo Springs offers a range of packages for groups for all our activities and our cafe. Please enquire by emailing reservations@tekaposprings.co.nz
Please visit our book now page for a full list of our current prices.
Tekapo Springs does not offer any banking services on site but does have EFTPOS facilities and accepts all major credit cards excluding American Express. We also offer AliPay.
Yes, you can visit our Sponsorship page for more information and sponsorship requirements. Please note that in general we receive a high demand of sponsorship requests and are not in a position to donate to every event.
By entering our premises you accept the following terms and conditions.
As our guest, you need to be aware that there may be an element of risk involved in some of our activities. We have taken all practical measures to adhere to health and safety regulations, however you must accept all risk of injury, accident or property loss. You must also abide by all Tekapo Springs rules and regulations, both expressed and implied, as well as all staff instructions to ensure your safety and the safety of others. If you don’t adhere to these rules, you may be asked to relinquish your ticket without refund. Please note that Tekapo Springs cannot accept any responsibility for lost tickets or wristbands.
Supervision of children
All children aged under 14 must be accompanied and supervised by a responsible caregiver aged 16 years or over.*
Children under 8 years of age must be ACTIVELY SUPERVISED** by a responsible caregiver aged 16 years or over.
Children under 5 years of age must be accompanied in the water by a responsible caregiver 16 years or over at all times (within arm’s reach).
Maximum adult to child ratios:
– One adult to two under 5 year olds
– One adult to four 5-7 year olds
– One adult to one under 5 year old and three 5-7 year olds
*We adhere to New Zealand government law with regard to children under 14 years of age in that they must be supervised at all times with their parent/guardian onsite with them. This is the parent/guardian’s responsibility, not Tekapo Springs’ responsibility, and in accordance with New Zealand law, leaving children under 14 unsupervised may result in a fine for the parent/guardian.
**ACTIVELY SUPERVISED means watching the child at all times and be able to provide immediate assistance. The responsible caregiver must be at close distance where they can see and be seen, hear and be heard by their child.
Our tickets are open dated with the exception of Day Spa, Tube Park & Stargazing which must be pre-booked either online or directly with us. Our tube park time sessions are non refundable, changeable or transferable so in effect use it or lose it. All other tickets are valid for 12 months from date of purchase and are non refundable unless otherwise stated. Promotional priced tickets are only valid for the dates stated at time of purchase. Expired promotional tickets that are less than 12 months from purchase date, can be used as a credit towards a full priced ticket. The difference needs to be paid directly to Tekapo Springs on arrival. If you have purchased a ticket via a third party website or travel supplier, you must deal directly with them as the original place of purchase. This includes any date changes and or any refund requests.
When making a booking whether online, via the phone or email you will be required to provide full payment details and payment will be taken at the time of your booking, this is to ensure you do not lose your appointment.
Confirmation will be emailed to you at the time of payment.
If a cancellation is advised at least 24 hours prior to the appointment start time, a full refund will be issued. If you do not arrive for your appointment or if you are late and the treatment will not be able to be fulfilled – no refund will apply.
For extenuating circumstances which are beyond your control such as road closures, accident or serious health issues, Tekapo Springs Glacial Spa will refund the cancellation fee upon evidence of those circumstances.
Please note, we have a mixture of male and female therapists. When booking a treatment the therapists skillset and availability is used. If you would prefer a specific gender therapist for your treatment, please book directly to ensure we can meet your requirements.
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Tekapo Springs relationship with you in relation to this website.